Welcome to Crown Pokies Casino. These Terms and Conditions govern your use of our website https://au-crownpokies.app and all related services. By registering an account or using our services, you agree to be bound by these Terms.
Please read them carefully.
1. General Information
- Crown Pokies Casino is owned and operated by Crown Entertainment Group Ltd.
- The platform is intended for residents of Australia aged 18 years and older.
- We reserve the right to modify these Terms at any time. Continued use of the site after changes constitutes acceptance of the new Terms.
2. Account Registration
- You must be at least 18 years old to create an account.
- Only one account per person, household, email address, IP address and payment method is allowed.
- You must provide accurate, complete and truthful information during registration.
- You are responsible for keeping your login details confidential.
- We may require identity verification (KYC) before allowing withdrawals.
3. Bonuses and Promotions
- All bonuses are subject to specific Terms and Conditions.
- The standard welcome bonus is 100% up to $1,000 + 100 Free Spins on the first deposit.
- Wagering requirements, game contributions, maximum bet limits and time limits apply to all bonuses.
- We reserve the right to cancel, suspend or withdraw any bonus if abuse, fraud or bonus hunting is suspected.
- Bonus funds and winnings from free spins may be withdrawn only after fulfilling the applicable wagering requirements.
4. Deposits and Withdrawals
- Minimum deposit is $20.
- Accepted payment methods include PayID, bank transfer, credit/debit cards, e-wallets and cryptocurrency.
- Deposits are credited instantly.
- Withdrawals are processed within 24–48 hours after verification.
- The minimum withdrawal amount is $50.
- Withdrawals must be made to a payment method registered in your name.
- We may request additional verification documents before approving large withdrawals.
5. Game Rules and Fair Play
- All games offered are certified for fairness by independent testing agencies.
- Outcomes are determined by a certified Random Number Generator (RNG).
- You may not use any automated software, bots, or unfair advantage techniques.
- Any attempt to manipulate the system will result in immediate account suspension and forfeiture of funds.
6. Prohibited Activities
The following activities are strictly prohibited:
- Registering multiple accounts
- Using VPNs or proxies to conceal your location (except where necessary for privacy)
- Collusion, cheating or fraudulent activity
- Money laundering or any illegal activity
- Providing false or misleading information
Violation of these rules may lead to account closure and permanent ban.
7. Responsible Gaming
We are committed to responsible gaming. You can set deposit limits, loss limits, session limits and self-exclude at any time. For more information, please visit our Responsible Gaming page.
8. Intellectual Property
All content, logos, graphics, and software on this website are the property of Crown Pokies Casino and may not be copied, reproduced or used without prior written permission.
9. Limitation of Liability
- We are not liable for any losses or damages arising from your use of the service.
- We are not responsible for technical issues, internet failures, or force majeure events.
- Our total liability shall not exceed the amount you have deposited in the last 12 months.
10. Termination
We reserve the right to suspend or terminate your account at any time for breach of these Terms, suspicious activity, or regulatory requirements.
11. Governing Law
These Terms are governed by the laws of Australia. Any disputes shall be subject to the exclusive jurisdiction of the Australian courts.
12. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us at:
Email: support@au-crownpokies.app Live Chat: Available 24/7